Privacy Policy
This page explains what personal information we collect, why we collect it, and how we look after it.
Who we are
Connect EPN provides electrical, plumbing and networking services in Kent, UK.
Contact email: info@connectepn.com
What we collect
- Your name and contact details (such as email address and phone number)
- Information you choose to include in messages or enquiries
- Basic technical information required for website operation (for example, browser or device type)
How we use your information
- To respond to enquiries and provide quotes
- To arrange visits, carry out requested work, and provide support
- To keep basic records of communications for service, administrative, and legal purposes
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection legislation, including recent data protection reforms. As a small service provider, we collect and use only the minimum personal information necessary to respond to enquiries, deliver services, and meet legal or administrative obligations.
Contact forms
If you contact us using the website form, your message is sent to us by email. We use the details you provide solely to respond to your enquiry.
Sharing your information
We do not sell personal information. Information is only shared where necessary to deliver the service you have requested, or where required by law.
How long we keep it
We retain enquiry and service-related information only for as long as reasonably required for communication, administration, and legal or accounting purposes.
Your rights
You may request access to the personal information we hold about you, ask for it to be corrected, or request deletion where appropriate. To make a request, email info@connectepn.com.
Cookies
This site does not use cookies for advertising or analytics. Essential cookies may be used by the hosting platform to ensure the site operates securely and reliably.
Updates
We may update this privacy notice from time to time. Last updated: .